Customer Service Feedback Form - Hall County Tax Commissioner

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Which of our services did you use today?

Please rate your overall experience: 1 star = Poor, 5 stars = Excellent

How confident did you feel in our staff’s knowledge today? 1 star = Not Confident, 5 stars = Very Confident

How clearly and accurately did we answer your questions today? 1 star = Not Clear, 5 stars = Very Clear

How satisfied are you with the outcome of your visit today? 1 star = Not Satisfied, 5 stars = Very Satisfied

Please rate how promptly your call was answered. 1 star = Not Promptly, 5 stars = Very Promptly

Please rate how promptly your text was answered. 1 star = Not Promptly, 5 stars = Very Promptly

Please rate how promptly your email was answered. 1 star = Not Promptly, 5 stars = Very Promptly

Please rate the wait time for your visit. 1 star = Very Long, 5 stars = Very Short

Please rate how courteous our staff was during your visit. 1 star = Not Courteous, 5 stars = Very Courteous

Please rate how easy the kiosk was to use. 1 star = Not Easy, 5 stars = Very Easy

How likely are you to use the kiosk again? 1 star = Not Likely, 5 stars = Very Likely

Please rate how easy it was to find what you needed on our website. 1 star = Not Easy, 5 stars = Very Easy

Please note any comments or observations.

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Contact Information

We would appreciate you providing your contact information, but it is not required. Feedback submitted through this form is part of the public record under Georgia law. Contact details such as phone numbers and email addresses would be removed before release. Names and comments may be shared upon request.

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Date

Purpose of Visit or Call

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How likely are you to recommend us to a friend or colleague?

Customer Experience Survey

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LET US KNOW HOW WE’RE DOING!